There were days when we waited more than 1 hour to be able to put an umbrella on the chairs, this is because we were in the VIP section, which is nothing different. Best restaurant at night: Toro and Ciao Negative points: - few restaurant options and the quality was just average. Positive points of this hotel in CancĂșn: -the sea was simply wonderful, with surreal colour and very calm,perfect for swimming - we got a free upgrade from the simple room to the seafront room, and the view was sensational. This is our second time at Hard Rock, our first was in Punta Cana, which overall was a better experience than what we had in Cancun.
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